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  FAQ  

  • Where do we ship to?
    Currently, I am only shipping products within the United States. In time, I hope to ship worldwide.
  • Where does my order ship from?
    I work with an on-demand order fulfillment company with facilities worldwide. They also have facilities in most states in the U.S.
  • What type of shipping do you offer?
    Currently, I only offer standard shipping. When the item(s) are ready to be shipped, generally it takes a package 2-5 business days to be delivered. However, once it has been shipped, I have no control over possible delays such as weather, holidays, etc.
  • Shipping cost
    The cost of shipping varies depending on the category the product is under. People Make Me Crazy work to stay up to date on current shipping prices. However, the estimates given are subject to change at any time and may not always reflect current price changes. Shipping costs typically change due to holidays or a change in cost from my supplier/shipping company. T-shirts, tank tops, 3/4 sleeve shirts, long sleeve shirts, polo shirts, crop tops: $4.69 each. Hoodies, sweatshirts, jackets, sweatpants, joggers, pants: $8.49 each. All-over print clothing and textiles: Shirts, leggings, dresses, skirts, sports bras, shorts, swimwear, flags, fabrics, hair accessories: $3.99 each. Hoodies, sweatshirts, jackets, pants, joggers: $7.99 each. White mugs, magic mugs (11oz): $6.49 each.
  • Estimated Delivery Time
    Estimated Delivery Time (EDT) is the estimated time it takes to get your order to you. EDT takes into account the time it takes to fulfill the order and the time it takes to ship the order: Estimated Fulfillment + Estimated Shipping = Estimated Delivery Time To reduce overproduction and our carbon footprint, the creation of the final product (fulfillment) only happens after an order is placed. Depending on the product, fulfillment usually takes anywhere from 2 to 7 business days to complete, after which, it's shipped out. The shipping time depends on your location, but usually takes 2-5 business days within the U.S. Under each product I have provided an Estimated Delivery Time. However, it is important to remember that these are just estimates and not a guarantee, as shipments can be delayed for a number of reasons I cannot predict. For further information, please see my shipping policy.
  • Will you ship to a P.O. Box address?
    Based on your location and other factors, I utilize different carriers in order to provide the most efficient shipping of your order. However, some carriers will not deliver to a post office box. Therefore, I ask that you do not add a P.O Box as the shipping address. WE WILL NOT SHIP YOUR ORDER TO A P.O. BOX
  • How are your products made?
    I work with a print-on-demand drop shipper that brings my creative designs to life. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently. Check out this video to get an idea of how a product is made.
  • How do I track my order?
    Once your order ships out, you will receive a tracking page informing you of shipment progress. On this page, you have the option to sign up for email tracking notifications to receive live updates about your shipment. If you encounter any issues or have any questions about your tracking or shipment, drop me a line here. You can also contact us at 1-844-747-0PMC (0762)
  • Order lost in transit
    Although I can't control what happens to an order after it is shipped; if tracking shows that the order has been lost during transport, then I will gladly cover the cost to replace your order. If this is the case, then contact me here to resolve the issue.
  • I didn't receive my order, but tracking says delivered
    There may be cases where the delivery was made, but the package was left in an unexpected location. Before contacting us, first check with the carrier and inquire whether any additional details were left by the delivery person. For example: "Package left under the table in the back porch." Other steps to take include: Checking that the delivery address is correct Ask your neighbors if they might have your package PLEASE BE AWARE: If you have not received your order, but the package is marked as delivered by the carrier, as per our policy, I will not cover the cost to replace it or provide a refund.
  • My order is wrong/damaged, what should I do?
    I am sorry if the product you ordered arrived damaged/mislabeled or the wrong product. To help me resolve this for you quickly, please do the following: Email me within one week's time of receiving your order Provide your name and phone number Provide your order number(s) Add photos of the wrong/damaged product - please make sure the photos clearly show the problem. Add any other details you may feel is relevant about your order. DO NOT RETURN ITEMS PURCHASED UNLESS INSTRUCTED TO DO SO BY ME! TO PROVIDE ME WITH THE INFORMATION REQUESTED, CLICK HERE TO BE ROUTED TO OUR "CONTACT US" PAGE. I will get back to you with a resolution as soon as possible. You should hear back from us within 24 - 48 hours. It's been 48 hours and I still have not received a response. If you have not heard back from me within 48 hours after submitting your email, I may not have received it and I ask that you give me a call at 1-844-747-0PMC (0762), which I will then look into the issue and may ask you to resubmit your email.
  • What is your return policy?
    I currently do not offer returns or exchanges unless the item(s) are damaged/mislabeled or the wrong product. If any of these apply, then please see my instructions under "My Order is Wrong/Damaged, what Should I do?" found in ORDERS. DO NOT RETURN ORDERED ITEMS UNLESS INSTRUCTED TO DO SO BY ME You can also check out our Return Policy for further information.
  • Do you offer refunds?
    Refunds are only offered to customers that receive damaged/mislabeled items or the wrong product. If any of these apply, I will need to see proof of the wrong/damaged order: Please see "My Order is Wrong/Damaged what Should I do?" under the ORDERS tab for specific instructions. You can also check out our Return Policy for further details.
  • Can I exchange an item for a different size/color?
    Due to each order being created after the order is placed, there are no exchanges offered. If you're unsure which size would fit better, check out the sizing charts - one is provided for every item listed in the store. I encourage you to follow its guidelines and recheck your results before placing your order. Though rare, it's possible that an item you ordered was mislabeled. If that's the case, please follow the instructions under "My Order is Wrong/Damaged, What Should I do?" found in ORDERS. After I receive proof of a mislabeled product, I will send you a new one, or issue a refund. PLEASE DO NOT RETURN YOUR ORDER UNLESS INSTRUCTED TO DO SO BY ME.
  • What if I put the wrong/undeliverable address?
    Before submitting your order, please recheck the address where your package is to be delivered. If your order is returned due to a wrong/undeliverable address, I can reship your package, but shipping charges will be applied. I will reach out to you if your order was returned. Please keep in mind that as per our return policy, I do not provide refunds or exchanges unless the item is damaged/mislabeled or the wrong product.
  • How to contact me
    Phone: 📞 1-844-747-0PMC (0762) Email: 📧 support@peoplemakemecrazy.store Click here to be redirected to my "contact us" page.
  • When Can I Expect to Receive a Response to My Inquiries?
    Although my goal is to provide you with an immediate response, there can be a variety of reason as to why it might take some time to get a reply from me. For that reason, I ask that you give me 24 - 48 hours to reply to your inquiries. If you still have not heard from me, then please reach out to me again by phone (1-844-747-0PMC). If you sent an email regarding a problem with your order, I may have you resubmit your email so I can address the issue promptly. Thank you for your understanding & patience 🙂
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